Privacy Policy

Welcome to Bookeio ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our appointment booking platform and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We use the information we collect to:

• Provide and maintain our services - Process bookings, manage appointments, and deliver notifications
• Improve user experience - Analyze usage patterns and optimize platform performance
• Communication - Send booking confirmations, reminders, updates, and customer support responses
• Marketing - Send promotional materials and newsletters (with your consent)
• Payment processing - Process transactions securely through our payment partners
• Security and fraud prevention - Monitor and protect against unauthorized access or malicious activity
• Legal compliance - Comply with applicable laws, regulations, and legal processes
• Analytics - Generate reports and insights to improve our services

We use cookies and similar tracking technologies to track activity on our service and store certain information. Types of cookies we use:

• Essential Cookies - Required for the platform to function properly
• Analytics Cookies - Help us understand how visitors interact with our platform
• Preference Cookies - Remember your settings and preferences
• Marketing Cookies - Track your activity to deliver targeted advertising

You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit functionality.

We may share your information with:

• Service Providers - Third-party vendors who perform services on our behalf (payment processors like Stripe, email providers, SMS gateways, analytics services)
• Business Partners - Partners who help us provide specific services you've requested
• Business Transfers - In connection with mergers, acquisitions, or sale of assets
• Legal Requirements - When required by law, court order, or governmental authority
• With Your Consent - When you explicitly authorize us to share information

We do not sell your personal information to third parties.

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS)
• Encryption of sensitive data at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data storage with reputable cloud providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it.

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access - Request a copy of the personal information we hold about you
• Right to Correction - Request correction of inaccurate or incomplete information
• Right to Deletion - Request deletion of your personal information
• Right to Restriction - Request restriction of processing under certain circumstances
• Right to Data Portability - Request transfer of your data to another service
• Right to Object - Object to processing of your personal information
• Right to Withdraw Consent - Withdraw consent for processing where we rely on consent

To exercise these rights, please contact us at support@bookeio.com.

Your information may be transferred to and maintained on servers located outside of your country where data protection laws may differ. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

If you have questions or concerns about this privacy policy or our data practices, please contact us at: